Privacy Policy | NeuralWriter

This Privacy Policy describes our policies and procedures regarding the collection, use and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions. The definitions below shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either 'the Company', 'We', 'Us', or 'Our' in this Agreement) refers to NeuralWriter.
• Cookies are small files that a website places on your computer, mobile device, or any other device, containing details of your browsing history on that website among its many uses.
• Country refers to the region of the European Economic Area (EEA) and the United States.
• Device means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the website or application.
• Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Third-Party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to NeuralWriter, accessible from https://neuralwriter.com/.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

• Email address
• First name and last name
• Usage data

Usage Data

Usage data is collected automatically while using the Service.

Usage data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service using or through a mobile device, we may automatically collect certain information, including but not limited to, the type of mobile device you use, your mobile device's unique identifier, your mobile device's IP address, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Information from Third-Party Social Media Services

The Company allows you to create an account and log in to use the Service through the following Third-Party Social Media Services:

• Google
• Facebook
• Instagram

If you choose to register or otherwise grant us access to a Third-Party Social Media Service, we may collect personal data that is already associated with your account on that service, such as your name, email address, your activities, or your contact list associated with that account.

You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service account. If you choose to provide such information and personal data during registration or otherwise, you are giving the Company permission to use, share and store it in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse cookies, our Service may use cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be 'Persistent' or 'Session' Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

• Necessary / Essential CookiesType: Session CookiesAdministered by: UsPurpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided and we only use these cookies to provide you with those services.

• Cookies Policy / Notice Acceptance CookiesType: Persistent CookiesAdministered by: UsPurpose: These cookies identify if users have accepted the use of cookies on the website.

• Functionality CookiesType: Persistent CookiesAdministered by: UsPurpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

Use of Your Personal Data

The company may use Personal Data for the following purposes:

• To provide and maintain our Service , including monitoring the usage of our Service.
• To manage your account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to various features of the Service that are available to you as a registered user.
• To perform the contract: the development, compliance and undertaking of the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
• To contact you: To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication, such as push notifications on the mobile app regarding updates or informational messages related to features, products, or contractual services, including security updates when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.
• To manage your inquiries: To visit and process your inquiries to us.
• For business transfers: We may use your information to assess or carry out mergers, acquisitions, restructurings, reorganizations, dissolutions, or other sales or transfers of some or all of our assets, whether as a going concern or in the context of bankruptcy, liquidation, or similar proceedings, in which the Personal Data of the users of our Services, stored by us, are among the transferred assets.
• For other purposes: We may use your information for other purposes such as data analysis, identifying usage trends, determining the effectiveness of our advertising campaigns and evaluating and improving our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

• With service providers: We may provide your personal information to Service Providers for monitoring and analyzing the use of our Service, to contact you.
• For business transfers: We may provide or transfer your personal information in connection with any merger, sale of Company assets, financing, or acquisition of all or part of our business to another company, or during negotiations thereof.
• With business partners: We may provide your information to our business partners to offer you specific products, services, or promotions.
• With other users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly shared beyond. If you interact with other users or register via a third-party social media service, your contacts on the third-party social media service may see your name, profile, photos and activity description. Likewise, other users will be able to view your activity descriptions, communicate with you and view your profile.
• With your consent: We may disclose your personal information for any other purposes with your consent.

Legal Basis for Processing Your Personal Data

We process your personal data based on the following legal grounds as defined by the General Data Protection Regulation (GDPR):

• Consent: Where you have given us explicit consent to process your personal data.
• Contract: To perform our contract with you or take steps at your request prior to entering into a contract.
• Legal Obligation: Where we are required to process your personal data to comply with legal obligations.
• Legitimate Interests: For our legitimate business interests, such as improving our services, ensuring security and preventing fraud.

Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting obligations. After that period, your data will be securely deleted or anonymized.

Storage of Your Personal Data

The company will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. We will store and use your personal data to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable law), resolve disputes and enforce our legal agreements and policies.

The company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except where this data is used to strengthen the security or improve the functionality of our Service, or if we are legally required to retain this data for a longer period.

Transfer of Your Personal Data

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) and the United States. These countries may have different data protection laws. We ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your personal data during such transfers.

Your information, including Personal Data, is processed in the Company’s operational offices and in any other locations where the parties involved in the processing are located. This means that such information may be transferred to computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by the provision of such information means your consent to such transfer.

The Company will take all reasonably necessary steps to ensure the secure handling of your data in accordance with this Privacy Policy and no transfer of your personal data to an organization or country will take place without adequate controls being established, including securing your data and other personal information.

Deleting Your Personal Data

You have the right to delete or ask us to assist you in deleting Personal Data we have collected about you.

Our Service may provide you with the ability to delete certain information about you from the Service.

You can update, change, or delete your information at any time by logging into your account, if you have one and visiting the account settings section that allows you to manage your personal information. You can also contact us to access any personal information you have provided us, correct or delete it.

However, please note that we may need to retain certain information if we have legal obligations or legitimate grounds to do so.

Disclosure of Your Personal Data

Business Operations

If the Company is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your personal data in good faith, believing that such action is necessary to:

• Comply with a legal obligation
• Protect the rights or property of the Company
• Prevent or investigate possible unlawful activities in connection with the Service
• Protect the personal safety of Service Users or the public
• Protect against legal liability

Security of Your Personal Data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (For European Users)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights include the following:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can request that we correct any information about you that is inaccurate or incomplete.
• The right to erasure (Right to be forgotten): You can request that we delete your personal data under certain conditions.
• The right to restriction of processing: You can request that we limit the processing of your personal data under certain conditions.
• The right to object to processing: You can object to our processing of your personal data under certain conditions.
• The right to data portability: You can request that we transfer your personal data to another service provider.

To exercise any of these rights, please contact us using the details in the 'Contact Us' section.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee our data processing activities. If you have any questions or concerns about your personal data, you can contact our DPO at [[email protected]].

Children's Privacy

Our Service does not address individuals under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without parental consent, we take steps to remove this information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires parental consent, we may require your parents' consent before collecting and using this information.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you review the Privacy Policy of every site you visit.

We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will notify you via email and/or place a prominent notice on Our Service before the changes take effect and update the 'Last updated' date at the top of this Privacy Policy.

We recommend reviewing this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By email: [email protected]